Leading semiconductor test equipment supplier Advantest Corporation announced today that it has earned a place on the VLSIresearch list of the 10 BEST Suppliers for 2013. For the 25th consecutive year, ratings from the world's leading producers of semiconductors - IDMs, OSATs and Fabless companies - have secured Advantest a position on the time-honored survey conducted by leading industry-analyst firm, VLSIresearch inc (Santa Clara, California.).
Specific areas in which Advantest's customers expressed their greatest degree of satisfaction with the company's performance included, trust in supplier, product performance, quality of results, technical leadership, and partnering. The industry's highest ratings were awarded to Advantest in the categories of trust, partnering, field engineering support, commitment, and support after sales.
"With its ranking on the 10 BEST Supplier list for 2013, Advantest now holds the distinction of being named to the list for a quarter century, and in each year since the survey's inception in 1988," said G. Dan Hutcheson, CEO of VLSIresearch. "Twenty-five years of sustained recognition is a testament to Advantest's commitment, technical leadership and strength of management."
The annual customer satisfaction survey collects feedback from more than 98% of the worldwide chip market. Participants are asked to rate equipment suppliers among fifteen categories based on three key factors: supplier performance, customer service, and product performance. In total, over 70,000 responses were tallied into the results. The annual VLSIresearch Customer Satisfaction Survey on Chip Making Equipment is the only publicly available opportunity since 1988 for chip manufacturers to provide feedback on their suppliers.
"Advantest takes pride in the high standards it sets for its products and services and we are gratified that our commitment to excellence is so highly recognized by the world's leading semiconductor manufacturers," stated Haruo Matsuno, president and CEO of Advantest Corporation. "We are grateful to our customers for the trust and confidence they place in our capabilities and we remain steadfastly focused on their success and to delivering the industry's highest performing test solutions," he continued.